Welcome to Uku Jam! We are delighted to have you as a valued customer. Before you start exploring our collection of ukuleles and embarking on your musical adventure, we kindly request you to read and understand our Terms of Service, as they govern your use of our website and services. By accessing or using Uku Jam, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

Account Information:
To place an order and access certain features on Uku Jam, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account. Please ensure the accuracy and completeness of the information provided during registration.

Age Requirement:
To use Uku Jam’s services and purchase products, you must be at least 18 years of age or the legal age of majority in your jurisdiction. If you are under the specified age, you must have permission from a parent or legal guardian to use our services.

Product Information:
We take utmost care to provide accurate and up-to-date product information, including descriptions, images, and specifications. However, Uku Jam does not guarantee the absolute accuracy of such content. If you come across any discrepancies or have questions, feel free to contact our customer support team at [email protected].

Pricing and Payment:
All product prices displayed on Uku Jam are in the applicable currency and inclusive of any applicable taxes. Prices may vary based on promotions or other factors. We accept various payment methods, and by placing an order, you authorize us to charge your selected payment method for the total amount of the order.

Shipping and Delivery:
Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, costs, and international shipping.

Returns and Refunds:
We want you to be satisfied with your purchase. If you encounter any issues with your ukulele, please review our Returns and Refunds Policy, which outlines the process for returning products and receiving refunds or replacements.

Intellectual Property:
Uku Jam and its content, including but not limited to logos, images, text, graphics, and videos, are protected by copyright, trademark, and other intellectual property laws. You may not use, modify, distribute, or reproduce any part of our website or content without prior written consent from Uku Jam.

Prohibited Activities:
While using Uku Jam, you agree not to engage in any activities that may harm our website, compromise user experience, or violate any applicable laws. This includes, but is not limited to, unauthorized access, spamming, and fraudulent behavior.

Privacy Policy:
Your privacy is essential to us. We encourage you to review our Privacy Policy to understand how we collect, use, and protect your personal information.

Modifications to Terms of Service:
Uku Jam reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of Uku Jam after such modifications implies your acceptance of the updated terms.

Contact Us:
If you have any questions, concerns, or feedback regarding our Terms of Service or any other aspect of Uku Jam, please don’t hesitate to contact us at [email protected].

Thank you for choosing Uku Jam as your musical partner. We hope you enjoy your ukulele journey with us!